
Child custody mediation is a confidential process where a neutral third party helps divorcing parents reach agreements about their children's care without going to trial. In Georgia, judges can order parents in contested custody cases to attend mediation before proceeding to court. The mediator facilitates discussions but doesn't make decisions, and parents maintain control over the outcome. If parents reach an agreement, it becomes part of the final custody order.
As a respected Gwinnett County divorce lawyer and family law firm, Attorney Sharon Jackson, LLC has helped many parents work through custody disputes and understands how mediation is applied in Georgia courts.
Georgia courts recognize that custody disputes often benefit from a less adversarial approach than traditional litigation. Under Georgia divorce law, judges in counties with Alternative Dispute Resolution (ADR) programs may refer contested custody cases to mediation. Even in counties without formal programs, judges can still order mediation if it's reasonably available.
Gwinnett County maintains an established ADR program that offers mediation services to parents involved in custody disputes. The program operates through the Gwinnett Justice and Administration Center and provides structured support for families navigating difficult decisions about their children's futures.
The process is confidential. What's said during mediation generally can't be used in court if the case proceeds to trial. This protection encourages honest communication and creative problem-solving without fear that candid discussions will hurt either parent's position later.
In Georgia, mediation addresses both legal and physical custody arrangements. Legal custody involves decision-making authority for important matters like education, healthcare, and religious upbringing. Physical custody determines where the child lives and spends their time. Parents can discuss parenting schedules, holiday arrangements, communication methods, and any special considerations unique to their family situation.
Judges typically order mediation after a custody petition has been filed but before the case goes to trial. The timing allows both parents to gather necessary information while providing an opportunity to settle disputes early in the process.
Parents select a mediator from a roster of qualified professionals registered with the Georgia Office of Dispute Resolution. All mediators serving in court-referred cases must meet strict training and experience requirements. Most have completed at least 40 hours of approved mediation training and maintain ongoing education in family law and conflict resolution.
Sessions usually take place in an informal setting, often at the mediator's office or at the courthouse. Attorneys can attend and typically do when parents are represented. The mediator guides the conversation, helping parents focus on their children's needs rather than their own grievances. In some cases, the mediator may meet separately with each parent to address concerns in a private setting.
Attorney Sharon Jackson works with parents throughout the mediation process, preparing them for sessions and ensuring their rights and interests are protected. Having experienced legal counsel during mediation helps parents understand the implications of proposed agreements and negotiate favorable terms.
Mediation isn't appropriate in every situation. Cases involving domestic violence, power imbalances, or safety concerns may not be suitable for this approach. Courts consider these factors when deciding whether to order mediation.
Mediation offers several practical advantages over courtroom litigation:
When mediation succeeds, the mediator or attorneys prepare a written settlement agreement covering all custody and visitation terms. Once both parents sign and the judge approves it, the agreement becomes legally binding.
That said, mediation isn't a quick fix for deep conflicts, and some cases ultimately require a judge's decision. If parents can't agree on some or all issues, those matters proceed to a court hearing where the judge makes decisions based on the child's best interests.
No. Mediation is voluntary, meaning you're never required to accept terms you find unacceptable. If you can't reach an agreement, your case simply moves forward through the court system. The mediator facilitates discussions but has no authority to impose a settlement.
Costs vary based on whether you use court-connected services or private mediation. Gwinnett County's ADR program offers structured scheduling, and fees depend on the mediator selected. Private mediators typically charge hourly rates. Parents may qualify for fee waivers based on financial circumstances.
Yes. Life changes, and custody orders can be modified when circumstances warrant it. You'll need to show a material change affecting the child's welfare. Many parents return to mediation to negotiate modifications rather than going straight to court.
The mediator works to facilitate productive dialogue even when tensions run high. If one parent deliberately obstructs the process or refuses to negotiate in good faith, the mediator may end the session and report the lack of progress to the court. The case would then proceed to trial.
An attorney is not required in Georgia child custody mediation, but having one is valuable in protecting your parental rights and your child’s welfare. A family law attorney can help ensure that negotiated terms are fair and legally sound. It’s common for attorneys to attend mediation sessions alongside parents, or to negotiate terms on parents’ behalf.
If you're facing a custody dispute, working with an experienced attorney can make a meaningful difference in mediation and throughout your case.
Sharon Jackson is a top-rated Gwinnett County divorce lawyer and family law attorney in Gwinnett County, Georgia. Visit her attorney profile to learn more about her experience and results. Call (678) 909-4100 to schedule a consultation.



Attorney Sharon Jackson LLC
188 Hurricane Shoals Road NE
Building 3000
Lawrenceville, GA 30046
Phone: (678) 909-4100